Política de reembolso
Return and Refund Policy
Effective Date: Feb 26, 2025
Thank you for shopping at MYH Commerce – your trusted online destination for premium fashion accessories and jewelry. If you’re not completely satisfied with your purchase, we’re here to help. Our goal is to ensure a smooth and transparent process for returns, exchanges, and refunds.
1. Returns
Eligibility:
Items may be returned within 7 days from the date of delivery. To be eligible for a return, products must be unused, in the same condition as received, and in their original packaging.
Non-Returnable Items:
Opened Packages or Tampered Items: Any product that has been opened, used, or whose packaging has been tampered with due to mishaps on the customer’s end is not eligible for return.
2. Refunds
Refund Process:
Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be applied to your original payment method within 5-7 business days.
Shipping Costs:
Please note that shipping fees are non-refundable. If the return is due to our error (such as a defective or incorrect item), we will also refund the original shipping cost.
3. Exchanges
Exchange Process:
If you wish to exchange an item for the same product, please contact us at info@shopmyh.com or call +1 234 338 2005. We will provide instructions on how to proceed with the exchange.
4. How to Initiate a Return or Refund
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Contact Us:
Reach out via email at info@shopmyh.com or call +1 234 338 2005 with your order number and details of the item you wish to return. -
Return Authorization:
We will issue you a Return Authorization (RA) number along with detailed instructions on how to send back your item. -
Packaging Your Return:
Please securely package the item in its original packaging and clearly write the RA number on the outside. Returns without an RA number may not be accepted. -
Inspection & Refund:
Once your return is received and inspected, we will notify you of the refund status. Approved refunds will be processed within 5-7 business days.
5. Late or Missing Refunds
If you have not received your refund within the stated timeframe, please:
Check with your bank or credit card company as processing times may vary.
If further assistance is needed, contact us at info@shopmyh.com or call +1 234 338 2005.
6. Contact Information
For any questions or concerns regarding our Return and Refund Policy, please contact us:
Email: info@shopmyh.com
Phone: +1 234 338 2005
By placing an order with MYH Commerce, you agree to the terms outlined in this Return and Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.
Thank you for choosing MYH Commerce. We appreciate your business and are committed to ensuring your complete satisfaction!