Política de envío
1. Order Processing
Processing Time:
All orders are processed within 2-3 business days (Monday through Friday, excluding holidays) after your order is confirmed.
Please note that during high-volume periods, processing may take an extra day. If there is a significant delay, we will notify you via email.
Order Verification:
In some cases, orders may require additional verification. We will contact you directly if any issues arise.
2. Shipping Methods & Delivery Estimates
We offer free shipping globally with our standard shipping partner. If you are looking for expedited shipping, we can arrange on request at discounted rate.
Standard Shipping (Free)
Estimated delivery: 7-14 business days.
Please note: Delivery times are estimates and may vary depending on your location and unforeseen circumstances.
3. Shipping Carriers
We partner with trusted carriers to ensure your orders are delivered safely and on time. Once your order has shipped, you will receive an email with tracking information so you can monitor its progress.
4. International Shipping
Availability:
We currently offer international shipping to select destinations. International shipping rates and delivery times will vary based on destination and order size.
Customs, Duties, & Taxes:
International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
5. Shipping Issues & Delays
Delayed or Missing Orders:
If your order has not arrived within the estimated timeframe, please contact us at [your customer service email or phone]. We will investigate the issue with the shipping carrier and work to resolve it promptly.
Damaged Items:
If you receive a damaged or defective item, please notify us within 7 days of delivery. Include your order number and photos of the damaged product so we can assist with a replacement or refund.
6. Contact Us
For any questions or concerns about your order or our shipping policy, please reach out to us:
Email: info@shopmyh.com
Phone: +1 (234) 338-2005
By placing an order with MYH Commerce, you agree to the terms of this shipping policy. We reserve the right to update or modify this policy at any time without prior notice.
Thank you for choosing MYH Commerce! We appreciate your business and look forward to serving you.